Went & got an estimate to do some work on my vehicle STUPIDLY HIGH . I went to a Chev/GM dealership in the city got the work done for half of what the said . If they do all estimates like that i'am surprised there still in business. Will not be going back .
Hi Larry, thank you for taking the time to share your feedback. We take concerns about pricing seriously and appreciate the opportunity to respond. After reviewing our records, we have been unable to locate a customer file under the name shown in this review, so we're not able to verify the details of your experience. If the estimate was provided before the vehicle was inspected, it's important to note that phone and preliminary estimates are often based on worst-case scenarios and the information available at the time. The actual repair required can sometimes be significantly different once a vehicle is properly diagnosed and inspected. We understand that repair estimates can vary between facilities, and we respect every customer's decision to choose the option that best fits their needs and budget. Our recommendations and estimates are based on the specific repair procedures, parts, and quality standards that we follow to ensure reliable, long-lasting repairs. We're glad you were able to get your vehicle repaired and back on the road. If you'd like to discuss your experience further, we would welcome the opportunity to speak with you directly and better understand the circumstances. Thanks, Gord Carnahan, Owner
- OK Tire & Auto Service